Client Consultant

SharpGrid provides clients, mostly FMCG retailers and wholesalers (Coca Cola, Asahi, Molson Coors, Unilever, Makro / Metro AG), with transparency and insight into the on-trade / out-of-home channel (e.g. restaurants, pubs, bars, cafes) to help them manage their business and beat the competition better than ever before. Our mission is to disrupt the on-trade marketing research and insights industry globally and become the international authority on the on-trade channel with a presence in over 15 markets by the end of 2022.

The rapid pace of digitization of the on-trade channel, the constant emergence of new digital resources and the development of big data enable SharpGrid to deliver unprecedented accuracy in understanding the on-trade channel. To date, we have focused on where people eat, drink or play in Italy, Spain, Poland, the Czech Republic and Slovakia.

The Client Consultant is an international role at SharpGrid that involves complex end-2-end responsibility for delivering services and products to our clients. In this role you will work closely directly with our co-founder Martin Nepraš.

Do you have ambitions to learn how to work with large international clients and enter the world of technology and data? The Client Consultant role at SharpGrid is a stepping stone to senior positions in the sales team, product management or working with our partners! You can read more about what it's like here in our interview with our Head of Sales Martin Lenc. Or dive into an interview with our Business Development and Market Research Lead for Poland Karolina Wysłucha about the Polish market from a SharpGrid business perspective.

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What will your role entail?

• Planning, managing and delivering projects and services based on our 2 products: 
• Outlet Census - a complete and accurate view of every location in the on-trade channel with a rich set of parameters
• Market Meter - continuous and detailed measurement of key indicators in the channel and brand/product performance
• Working with sales and commercial teams to define and meet client requirements.
• Gathering feedback from clients to ensure maximum satisfaction with the products and services delivered and to gain input for improvement and innovation.
• Proactively supporting clients in working with our products
• Maximizing added value for the client
• Educating clients
• Expert support

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What we expect from you:

• 1-2 years of experience in consulting, project management, or working with clients.
• Analytical thinking and a systematic approach to problem solving.
• Excellent communication skills.
• Organized, detail oriented and ability to prioritize tasks.
• Interest in the data/technology industry and a desire to work in a dynamic environment.
• You are a proactive person with a commitment to achieving ambitious goals.
• You are a team player who can also work and finish projects independently.
• You have an advanced knowledge of Excel.

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What we offer:

• The opportunity to work in an ambitious, dynamic and growing company based in Prague in a phase of rapid international expansion.
• The chance to participate in the global disruption of the market research industry in the on-trade channel
• Work in an experienced team of different backgrounds, expertise, ages and interests. Your colleagues will include experts from Google, McKinsey, Accenture, eBay, and other top firms.
• An open and friendly company culture based on mutual trust and respect
• Beautiful, spacious and very well-equipped offices in the modern Praga Studios building in Karlín (bike room, showers, roof terrace, Moccamaster with excellent coffee beans).
• Professional and personal development support (corporate account with UDEMY, access to DataCamp, internal knowledge sharing, company workshops and much more).
• Service at Lékaře.cz for you and your family.
• 5 weeks of vacation.
• Team building and company events.

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Send us your CV or LinkedIn and we will get back to you!